[Resolved] Aircel — Rate of power changed with in 33 days instead of 180 days | |
My phone no-[protected] which is ported from reliance smart to aircel on 14.06.16. When ported my power tariff rate was aircel to aircel @ 10paise/min and retailer said this power will be valid for 6 months. But today (26.07.16) rate of tariff changed from 10 paise/min to 100 paise/min for aircel to aicel local call. Please do the needful to rectify the above mistake. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Customer(Lalita Maji),
As per system check, your balance got deducted Rs.02.00 (from DA free minutes as per call charges Rs.1.00/minute) for making outgoing call to this (sample number:-96410#####) on 7/26/2016 at 9:39:24 AM, call duration 66 sec, before DA free minute 2 and after DA free minute 00. So charging found correct.
Warm Regards,
Aircel Social Media Team
As per system check, your balance got deducted Rs.02.00 (from DA free minutes as per call charges Rs.1.00/minute) for making outgoing call to this (sample number:-96410#####) on 7/26/2016 at 9:39:24 AM, call duration 66 sec, before DA free minute 2 and after DA free minute 00. So charging found correct.
Warm Regards,
Aircel Social Media Team
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team