[Resolved] Aircel — Recharge of Rs 599 Failed

Kaushik Mitra

from Darwha, Maharashtra

Address:	Kolkata, West Bengal, 700029
Website:	www.aircel.com

Hi

I have recharged my Mobile Data with Rs 599 on[protected] at 22:41:01.

The recharge deducted my money but the recharge failed. The details are provided below.

The transaction Number is KOR[protected].
The SBI Transaction reference Number: IG0CORTED6.
The AIRCEL Mobile Number: [protected].

Kindly refund the money back to my SBI account. This is not expected from company like Aircel.

Thanks

Was this information helpful?

No (0)

Yes (0)

Aug 27, 2016

Complaint marked as Resolved

Money refunded in my bank account.

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2016

Aircel Customer Care's response Dear Kaushik Mitra,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Aug 27, 2016

Updated by Kaushik Mitra Thanks Aircel. I received the refund. Thanks once again. Kaushik

Verified Support

Aug 29, 2016

Aircel Customer Care's response Dear Kaushik Mitra,

Thank you for the acknowledgement. Assuring you best services in future. Have a nice day.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team