Aircel — Recharge unsuccessful & amount debited

Address:New Delhi, Delhi, 110001
Website:www.aircel.com

My self pooja yadav...my aircel mobile no. is [protected]. on 23.11.2015 while doing online recharge of Rs. 98 on my this no. but by mistake i have entered incorrect mobile number.but recharge was unsuccessful. balance was deducted from my bank account but recharge was failed. I got text massages at times that if any amount is deducted from your bank account will be credited back within 5 working days. Please check and credit the money to my HDFC bank account back.
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Aircel customer support has been notified about the posted complaint.
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Hi mukti yadav,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear mukti yadav,

We regret the inconvenience cause to you. We would like to inform you that please share the wrong number so we assist the case accordingly.

Regards,
Team Aircel

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