[Resolved]  Aircel — Recharge validity

Address:642206

My number is [protected]. I receive offer message contain RC39--A2A..25P/M, A2O--30P/M Validity 20 days from 622033 on Sep 12 and also this offer is available in offer number 121. I recharged on that day, but i didn't get the 30 days validity. I get only 7 days validity. I complaint the customer care on sep 14, he said register the complaint and complaint number will reach you after cut the call. I didn't receive complaint number still date. I have suffered 5 to 6 times regarding same problem and also complaint, but still you didn't rectify this. You are always cheating customer based on offers. Why are you sending, this cheating message to the customer. i already complaint lot of times. customer care response also worst one. I have attached the screenshot of the message for your evidence. Check it...Hereafter don't send such cheating message.

My first complaint no--ERN[protected]Q6LKQ3----No Response
Customer Care--1-[protected]-----No response
i think Aircel end only fradu SMS to me. No.1 Cheating network in india. i change my network to someother network... Hereafter don't call me for brainwash.
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Sep 19, 2016
Complaint marked as Resolved 
My number is 9698421672. I receive offer message contain RC39--A2A..25P/M, A2O--30P/M Validity 20 days from 622033 on Sep 12 and also this offer is available in offer number 121. I recharged on that day, but i didn't get the 30 days validity. I get only 7 days validity. I complaint the customer care on sep 14, he said register the complaint and complaint number will reach you after cut the call. I didn't receive complaint number still date. I have suffered 5 to 6 times regarding same problem and also complaint, but still you didn't rectify this. You are always cheating customer based on offers. Why are you sending, this cheating message to the customer. i already complaint lot of times. customer care response also worst one. I have attached the screenshot of the message for your evidence. Check it...Hereafter don't send such cheating message. My first complaint no--ERN-2459704-Q6LKQ3----No Response Customer Care--1-24578807217-----No response i think Aircel end only fradu SMS to me. No.1 Cheating network in india. i change my network to someother network... Hereafter don't call me for brainwash.
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
Aircel Customer Care's response
Dear Customer(eswarmrt03),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Sep 23, 2016
Aircel Customer Care's response
Dear Customer(eswarmrt03),

We hope that our team got in touch with you and shared all the requisite information.
Thanks and Regards

Aircel Social Media Team
Complaint comments 

Comments

To intall a aircel tower in my area plz as soon as possible
Aircel Customer Care's response, Sep 21, 2016
Verified Support
Dear Customer(babai kar),

We would like to inform you that authority of installing a tower is with GTL company. So, visit the link given below and fill in the requisite details for the same:

http://www.gtllimited.com/ind/contact_us.aspx

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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