Aircel — reduce balance repeatedly

Address:Kolkata, West Bengal

Respected sir, My name is Pravakar Mangalam, mobile number is [protected] . In my this number aircel company reduce my main account balance from last 1month . Every yce balance and after complain it they return my reduce balance after 72 hours. It was happen from last one month . This is my kind request to powering authority to look into this matter and help me as soon as possible . It thay can't solve this problem then this is my request to aircel company please deactivate my mobile number, I don't want any low class product. i[censored] want any consult please call me in my this number or [protected]
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Aircel customer support has been notified about the posted complaint.
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Hi Pravakar

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Pravakar Mangalam

We regret the inconvenience caused, Kindly share the following details for us to assist you better:
Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards
Aircel Social Care Team
My Aircel no is - [protected]
The balance was deduction 19th january . When I check my account balance i saw it at early morning. Deducted amount is Rs. 10/- . I cant see any message for thus deduction .
After 5 days my problem was not solved. Aircel company call me on my mobile number to know that how i enjoy their service. But they was not take any step.
Dear Pravakar Mangalam,

Post system check it has been found that your balance Rs. 26/- got deducted from 1/1/2015 -20/1/2015 due to subscription of VAS servises . Credit of
30/- has already been posted in your's A/C from our end .

Regards,
Aircel Customer Care

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