Aircel — reduction of balance and not applicable given offers | |
Dear sir,
i am continuing airtel net network from last 5 years same no.my friend was suggested aircel net work also nice so i bought aircelsim no is [protected] and offers for that sim is 3 motns aircel to aircel free calls unlimited, 30 pisa per call, 100 MB Daily but no use these offer applied only 1 month and amount also deducted when i was recharged i informed to customer care sorry sir next time cant do like that said by care off but no use they are cut it my balance amount regularly once again i informed to care 198 and told same dialogue and said you can inform any one we do like this only
kindly i request you take immediate action on this thank you sir Was this information helpful? | |
Aircel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Jilani basha,
We would like to inform you that we have reviewed your account and found that there is no balance deduction on your account.
Plan benefit are as below Local A2A calls free for 3 months.
After FUP call charge's Local (1p/ 2 sec all Local calls for 90 days ), STD (1p/2sec
all STD calls for 90 days for 1000 mins.
Regards, Aircel
We would like to inform you that we have reviewed your account and found that there is no balance deduction on your account.
Plan benefit are as below Local A2A calls free for 3 months.
After FUP call charge's Local (1p/ 2 sec all Local calls for 90 days ), STD (1p/2sec
all STD calls for 90 days for 1000 mins.
Regards, Aircel
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Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in