[Resolved]  Aircel — Reduction of main balance without providing any service again and again

Address:Kolkata, West Bengal

Respected Sir, since 5 days I am suffering from unnecessary reduction of my main balance. On 7/12/2014, Rs5 was reduced and a message came "thank u for using Aircel service" then I spoken to Aircel customer care, the told me that the charge was deducted for HUNGAMA pack. Then I requested then to deactivate this. Now, Today I again receive a a SMS (thank u for using aircel services). But I don't dial any code, don, t receive any call coming from the number which is started by +[protected]***. I don't have any GPRS settings in my Phone. Then Why my balance is deducted??? Please make them to refund and don't repeat the same. Please rdo something as soon as possible.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Subhadippp,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Warm Regards,
Aircel Social Care Team

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