Aircel — Refund of deposit amount is not given since 90 days

Address:

Chennai, Tamil Nadu

Closure request number: 1-[protected] I have used AIRCEL postpaid datacard for past 5 years and I've closed the connection by May 2015. I have deposit amount of more than 7500/-. During the closure of connection, Aircel management mentioned that they will send the cheque to claim the refund amount within 45 days. But I dint get any communication from Aircel about my cheque since 90 days. I have raised a complaint against this, they have replied that the cheque got deliverd by July-07-2015 and I need to check in nearest post office. I've given my office address for cheque delivery, but they are mentioning to check with post office. The cheque is not recieved at my office despatch. And post office incharge are not providing me any details without the respective Tracking ID. I've mentioned all these challenges to Aircelsocialmedia via mail. But there is no proper response from them. They have asked me to raise another new complaint and they will provide new cheque, but it will take another one month. What is the assurance that I'll get my amount even after one month. Still they are giving same reasons. I've some commintments and plans with this amount and I'm not able to fullfil my commitments.