[Resolved]  Aircel — reg balance

Address:Chennai, Tamil Nadu

Dear Sir, i have connection prepaid since more than 10 years, recently i have recharge Rs. 65 in special balance, and having rate cutter 85 rs. as per the rate cutter every call is 30 ps to be deduct, but after recharge every call there is deduction of thrice, ie for one mint 2 plus deducting, then i called customer care, but no use, they asked me call after half an hour, again i called they voluntary disconnecting my call on 198, then i charge main balance min rupees again i am facing this same problem, can i get solution why this happening or can i change ur service. pls suggest . my no is [protected] Ansar
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Aug 13, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Comments

Hi Ansar,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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