Aircel — Regarding account balance | |||||
Dear Aircel team, with very disappointment, i am writing this complaint regarding my account balance.I recharged my Number ([protected]) with 80 Rs., after that i have taken a recharge of Rs.53 for AIRCEL GPRS for net recharge on the same day. and checked there is Rs.27.01 balance.After that i have not called to anyone and all my balance was showing NIl i.e.Rs.0. I am calling the customer care from morning (01/07/2016) but the line was always busy.I want my balance back and the details about the deduction done in it as i have not taken any extra services. Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer(Ammy garg),
We have checked and found that you have activated call forwarding on your number and you have been charged for as per the standard call rate.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We have checked and found that you have activated call forwarding on your number and you have been charged for as per the standard call rate.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team