[Resolved] Aircel — Regarding Balance & Validity | |||
On 23rd March 2015 I bought a sim having number [protected]..In that packet its written that Pkd on: Mar 2015 valid till May 2015..I submitted my document to the shopkeeper..He told me after 1-2 days your sim will be active..Yesterday night I called to 59059 and verified my details..Then they he told me your sim will be activated after 2 hours..Today morning I tried to check my balance but it showed me your USSD is not active, Kindly contact to our customer care..I called 5-6 times but all the time it says busy..After some time i am able to check my balance..Its showing "Your prepaid account balance is Rs.0.00 expiring on 2015/03/25"..What the hell is this can you please tell me??Today the sim is activated and today is the last date???????That shopkeeper mentioned that you will get Rs.60 after activation..But not a single rupee!!! Solve this issue as soon as possible or else I will take further action against your AIRCEL COMPANY.. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in