[Resolved] Aircel — Reluctance of aircel to block my mobile no.

arnabbht

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal, 700075

After I have lost my mobile no. of Aircel connectivity bearing no. [protected] on 26th Oct, 2016 evening, I have repeatedly tried to block my mobile no through different numbers of AIRCEL. Customer care personnel have repeatedly assured me that it will be blocked but it is not yet blocked exposing me to its fraudulent use. They have always assured me but have never done their job

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Dec 4, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Oct 27, 2016

Updated by arnabbht Nothing to update as the position persists

Verified Support

Oct 28, 2016

Aircel Customer Care's response Dear arnabbht,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 03, 2016

Aircel Customer Care's response Dear arnabbht,

As per your request number has been blocked. Kindly let us know to for any further assistance.

Warm Regards,
Aircel Social Media Team