Aircel — Repeatedly Balance deducted | |||
My Aircel No. [protected]. You are repeatedly deduct my balance automatically. You are not taking any action for this problem. When I give a complain, you say that some wap download on your mobile so balance deducted and I will stop this service now. Your customer representative is not listening for this problem. Hence again I request you to solve my problem & give my balance otherwise I will stop this service. Was this information helpful? | |||
|
Aircel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Sir,
The balance of my Aircel No.[protected] has been deducted repeatedly. After many of time given complaint, Aircel have not solve my problem. 3 Times you have deducted my balance & credited after given complaints. But below the balance has been deducted but Aircel have no response.
4th time balance debited Rs.50/- (Approx Date.[protected] to[protected]
5th time balance debited Rs.30/-(Approx Date.[protected] to[protected]
6th time balance debited Rs.30/-(Actual Date.[protected]
Above information are on my knowledge. After that I don't check my balance regularly. So, additional balance may be debited which is not on my knowledge.
Hence, you are requested to take necessary action against Airecl.
Regards
Subhrajit Samal
Mob:+91-[protected]
The balance of my Aircel No.[protected] has been deducted repeatedly. After many of time given complaint, Aircel have not solve my problem. 3 Times you have deducted my balance & credited after given complaints. But below the balance has been deducted but Aircel have no response.
4th time balance debited Rs.50/- (Approx Date.[protected] to[protected]
5th time balance debited Rs.30/-(Approx Date.[protected] to[protected]
6th time balance debited Rs.30/-(Actual Date.[protected]
Above information are on my knowledge. After that I don't check my balance regularly. So, additional balance may be debited which is not on my knowledge.
Hence, you are requested to take necessary action against Airecl.
Regards
Subhrajit Samal
Mob:+91-[protected]
Hello Subhrajit Samal,
We have verified your account details and found that, on dated 13th Oct 2015 a content service "MOC1" has been subscribed from your number [protected] through transaction mode WAP and an amount of Rs.30/- was deducted from your account towards service subscription charges. However as per your request the service has been deactivated from your number to avoid further renewal of the service. Further considering your request and as a service gesture we have forwarded a request to our concern team to post an adjustment of Rs.30/- which will be credited to your account within next 24 hrs.
Regards,
Aircel Team
We have verified your account details and found that, on dated 13th Oct 2015 a content service "MOC1" has been subscribed from your number [protected] through transaction mode WAP and an amount of Rs.30/- was deducted from your account towards service subscription charges. However as per your request the service has been deactivated from your number to avoid further renewal of the service. Further considering your request and as a service gesture we have forwarded a request to our concern team to post an adjustment of Rs.30/- which will be credited to your account within next 24 hrs.
Regards,
Aircel Team
This is for today's deduction. Another 2 deductions are as under:
4th time balance debited Rs.50/- (Approx Date.[protected] to[protected]
5th time balance debited Rs.30/-(Approx Date.[protected] to[protected].
Take necessary action above 2 deductions.
4th time balance debited Rs.50/- (Approx Date.[protected] to[protected]
5th time balance debited Rs.30/-(Approx Date.[protected] to[protected].
Take necessary action above 2 deductions.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in