[Resolved]  Aircel — REQUST TO RETURN MY MONEY RS 50.00

Dear sir, my name is R.Sivasankar in kanyakumari district my number [protected] iam one of your aircel customer . i used aircel number more than 7 years. I was proved to have use with aricel family. Your service and network is very good I was verymuch satisfaction about your network. But unfortunately I god very bad experience about your service now …… Last 12.11 2014 I got message form your Aircel number (59061) message is “Thank you for you request to subscribe to TINY TV and give web address attached with this message also”. I leave and forget that message . The next day 13.11.2014 I got another message form” DT AIRCEL That message is “Thankyou for choosing TINY TV at rs 50.0 . you have been charged rs 5.0 for 30 days” for work busy I left that message . That time they pick money form my account because when my mobile account balance is very less. Then 19.11.2014 I Recharged Rs.55.00 after recharge 2.37 pm I got one message form same DT AIRCEL . after I saw that message I was Shocked …. Because that message is “ THANKYOU FOR CHOOCING TINY TV AT 50.00 .YOU HAVE BEEN CHARGED RS 50.0 FOR 30. DAYS” Then they debited rs 50.00 for my mobile balace. First think I don’t know about “TINY TV” so I can’t able to use that tv to my mobile …. Without use that why should I pay to that money to you……… Kindly I request to you please give back my money (RS 50.00) to my mobile…. Note 1: rs.50 is biggest amount for me….. Note 2: I called twice 121 (your call center number) There have only recorded voice . so I can’t able complaint to that number . so only I sent to mail KINDLY DO THE NEED FULL….PLEASE.. Thanks and reagds R.SIVASANKAR 3/57 NORTHBAGAVATHIPURAM JAMESTOWN PO KK.DIST PHONE NO :[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi R.Sivasankar,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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