Aircel — Roaming network can't use internet

suprindro

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 501301
Website:	www.aircel.com

Sir i use hyderabad aircel sim in hyderabad. But network strengh is very low. So i cannot found the real aircel network but i got aircel roaming network sometimes. It can use. No roaming charge taken for use this sim in this time. But i cannot use internet when it has roaming. When i turn on data then it has again in emergency call only. Again i turn off the network and i will get roaming network again. Actually i buy aircel sim for internet. All are occuring in this state. I dont know what to do now. How can i use the internet when it has roaming network. Please help me.

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Aircel customer support has been notified about the posted complaint.

Jul 24, 2016

Updated by suprindro Sir i have one aircel sim. I can use that sim in roaming network also. Sometimes i got roaming network and sometimes i got real network. But now i dont get both network. It has always emergency calls only. So i cant use the sim. And one more problem is when it got roaming network it cannot use net. Its also a big problem but it can call. I tried many times to get network but i cannot. So please help me. I am very worry about this. If you help me i will very happy.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(suprindro),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel number :
Alternate number :
Full address with nearest landmark:
Network latched to (connected to):
Have you tried to do manual selection & if the problem still exists?
Error message received:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team