[Resolved]  Aircel — roaming power didn't working.

Address:Jalpaiguri, West Bengal

i activated roaming pack dated 20/10/2014 for my aircel mobile [protected]. But it didn't work when i was in roaming. one of the customer care executive told me that if i activate again roaming pack it will work properly again i recharge roaming pack for the benefit of roaming. but still they charged me the normal tariff. Again and again i complain the customer care but nobody give me the right suggestion to me and i really misguided from them. here my grevance that why they charge me wrong . so i want to get back my money back what they deduct from me .
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Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Antareepa,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Antareepa,

As per our system records, no invalid deduction have been found in your A/C. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

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