[Resolved] Aircel — Rs 30/- deducted from my prepaid account without any consent | |||||
Hi Aircel Bihar Team, I am a aircel prepaid user of Bihar Circle mobile number [protected] (Amarendra Nath Pathak) and I am writing this mail as I am fed up of the unwanted deduction from my Aircel Prepaid Account every now and then for some [censored] services when even I don't subscribe for it . I received a message on 25th September 09:01 AM stating that "Thank you for choosing hot Bolly tit bits . You have been Rs 30/- for 30 days " I did not even choose this service any time but every now and then you guys deduct money for theses stupid services . Its not the first time I am complaining about this deduction . Please stop sending such service messages and stop deducting money from the prepaid account . Please stop this service immediately and refund my balance as soon as possible Thanks A N PATHAK +91-[protected] Aircel Bihar Was this information helpful? | |||||
Nov 1, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 27, 2016 Aircel Customer Care's response Dear Customer(anpathak75), Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 01, 2016 Aircel Customer Care's response Dear Customer(anpathak75), We would like to inform that Rs.30/- for (VAS HLYBDTBM) has been credited back to your account and service has been deactivated. Thanks and Regards Aircel Social Media Team | |||||
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