[Resolved]  Aircel — Sim blocked due to entering PUK code wrong 10 times

My number is [protected]. The sim has been locked due to entering wrong PUK code 10 times. No SMS can be sent and calls say that the sim is switched off. Pls do something to recover my sim card. It is locked and nothing can be done in it. Pls help and recover my sim card. The network itself is not available. It is an emergency and please do help. What can I do?
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Sep 16, 2016
Complaint marked as Resolved 
My number is 9809354651. My sim card has been locked due to entering wrong pin 3 times and then wrong PUK pin 10 times. No network is available. No messages can be sent or received. No voice calls can be done or received. It is a real emergency and please help. What should I don in such a condition.
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2016
Aircel Customer Care's response
Dear Diya J Thaj,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Sep 17, 2016
Updated by Diya J Thaj
Alternate number: [protected]
Last recharge amount: data - ₹ 65
Date of birth:[protected]
Complete address: 142, puthanpura veedu, 8, edamullaikkal
Sep 17, 2016
Updated by Diya J Thaj
The sim is registered by my father's name. A thajudeen
Sep 17, 2016
Updated by Diya J Thaj
I have submitted a complaint on[protected] about my sim being locked due to entering wrong PUK 10 times. My number is [protected]. I have got the response asking for the following information. The sim card is registered by my father's Name: A thajudeen
Alternate number: [protected]
Last recharge amount: only recharged data till now - ₹ 65
Date of birth:[protected]
Complete address: 142, puthanpura veedu, 8, edamullaikkal
Verified Support
Sep 19, 2016
Aircel Customer Care's response
Dear Diya J Thaj,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
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