Aircel — Sim card has not been activated | |||
I bought a sim on 4-5th of may 2015 from Bangalore. then before i could activate the sim i had to leave for Delhi. on 7th of may 2015 i tried to activate the sim card. i wasn't able to connect to 59059 or 059059 as i was on roaming. i was told that i will get activated in 24 hours. My sim card has not been activated even after continuous calls to the customer care. i even told them that i am unable to connect to 59059 for verification.i know without verification my number wont get activated. customer care executives asked me to visit Service Center from where i bought the sim. due to my non availability in Bangalore i made my friend visit the same in Bangalore. but even after the multiple visits it has not been activated even after providing the verification documents again. Aircel number for which assistance is required is [protected]. sim card no is[protected]-06042 kindly resolve my problem that i am facing. its important for me to get the number activated. its an urgent situation which needs your attention. i hope necessary steps will be taken from your side towards it. in case of failure i might have to seek legal help for the metal harassment faced by me during the process and also for the damages that i have suffered. ***please contact me on this number [protected]. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Thankyou for the response. I hope you would help me. The sim card is by the name of my aunt Mrs. Prabhavathi R. i am placing my complaint on her behalf. Kindly do the needful. I have given documents and address proof and also made visits for the verification to the service centre from where i purchased the sim card. Please help me out its been almost a month since i have first made my request regarding the same.
regards
P.S.
As per your request i will also forward the same complaint to > [protected]@aircel.co.in
regards
P.S.
As per your request i will also forward the same complaint to > [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in