[Resolved]  Aircel — Sim not usable

Website:Aircel.com

I bought an aircel sim ([protected]) on 24th. July. Yesterday midnight i got the tower. As the working hours are from 8am to 11pm, so i need to wait till today morning to get verified. I was assured that within 30 minutes i can use my sim. Till now (11.20pm) neither i can use it nor i can recharge it. I tried thtough essy recharge, by net banking and also by uding prepaid topup cards. Can i ever use it? My alternate no is [protected]. I am really frustrated. At the same time i bought a vodafone sim which was ok for use the very next day at 10pm. It will not give me much pain to just throw away the aircel sim and buy a vodafone or airtel sim. But it will surely give a pain to the company when mass public will throw away aircel.
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Aug 8, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Dear Customer(Rayan Nandy),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer(Rayan Nandy),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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