Aircel — Since more than 3 months Postpaid to Prepaid Conversion was not done yet

Address:

Madurai, Tamil Nadu

I have taken a postpaid connection from Aircel and I wanted to move it to prepaid coz I was not happy with the network. Since I gave the number to everyone, I just wanted to take it as a prepaid connection to make the number exist to receive calls. I have contacted the Aircel Customer Service Agent Miss. Revathi in Keela Maasi Veedhi, Madurai: Branch Office of Aircel, from whom the Connection has been bought. She advised to wait for the Bill Generation. Waited and contacted her again after the bill has been generated, she said the conversion takes only by 29 & 30, so please bear for another 20 days. So I did.So far, I heard many reasons from the person and nothing worked. Today I walked-in again to know the status, that particular Customer Service Agent was on Leave. So I enquired with another person, he says there was no request on the server pending. After 3 months, I was receiving an information that my request was not forwarded to the Server.I asked to close the connection immediately. They say, even this could not achieved since I have to wait for the Bill Generation. Since this is a CUG connection for 3 members, I'm paying around 2k every month. The worst thing is one of the person has stopped using the service and still we are receiving bills.I just wanted to post this, in order to receive any immediate action from the Aircel to stop the service. Had enough with their service.My Relationship Number with Aircel : 1-[protected]Agent Name: MaduraiAgent Code PRM_7000270