[Resolved] Aircel — Slow speed related | |||
TO, AIRCEL cellular ltd. Subject: slow speed related sir, myself Vinod kumar purchase a new aircel connection no.[protected]. I Face slow speed problem on 2G network in all time. I request you that check this issue and resolve them as soon as possible. print screen shots are already attached. add. sector 65 Noida. alt no.-[protected] landmark- primary school Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Oct 15, 2016 kurivi's response Rs.30/- has been deducted from my account on 09.10.2016. My phone No is [protected]. But I am not subscribing the Non stop music plus. I am using this Aircel Net work for past 12 years. But you have deducted the amount Rs.30/- unauthorised. Kinly returned the same to my account. It not I am going to disconnet the aircel net work.
Oct 15, 2016 kurivi's response Rs.30/- has been deducted from my account on 09.10.2016. My phone No is [protected]. But I am not subscribing the Non stop music plus. I am using this Aircel Net work for past 12 years. But you have deducted the amount Rs.30/- unauthorised. Kinly returned the same to my account. It not I am going to disconnet the aircel net work.Update Complaint Verified Support Oct 25, 2016 Aircel Customer Care's response Dear Vinod Kumar, We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue: Location (Including nearest landmark where issue is witnessed): Duration of issue (problem since when): Issue with a specific website or all website: Browser being used (Default phone browser or Chrome/Dolphin etc : Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 25, 2016 Aircel Customer Care's response Dear kurivi, Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Nov 03, 2016 Aircel Customer Care's response Dear Vinod Kumar, Our team has got in touch with you and requisite details have been shared over the call.Kindly let us know for any further assistance. Warm Regards, Aircel Social Media Team Verified Support Nov 04, 2016 Aircel Customer Care's response Dear kurivi, We hope your balance related issue has been resolved now. Thanks and Regards Aircel Social Media Team Verified Support Nov 04, 2016 Aircel Customer Care's response Dear mohit murarka, We hope that our team got in touch with you and shared all the requisite information. Thanks and Regards Aircel Social Media Team | |||
 2 Comments | |||
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Rs.30/- has been deducted from my account on 09.10.2016. My phone No is [protected]. But I am not subscribing the Non stop music plus. I am using this Aircel Net work for past 12 years. But you have deducted the amount Rs.30/- unauthorised. Kinly returned the same to my account. It not I am going to disconnet the aircel net work.
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with due griverance I am to state that i did a rate cutter recharge on 13/10/2016 which allows all calls at 40p for 12 days. the recharge was successful but I have not been receiving any benifit of it since the beginning. Please look into the matter.
yours faithfully
RAJESH PODDAR
[protected]
We are forwarding your issue to the team. Meanwhile please share the below mentioned details:
Date and time of call :
Sample number :
Amount deducted:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team