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Hi Bpmu,
Post system validation it was found that the subscriber was charged for activation of STORE25 from content provider hungama on[protected]:39:29 and the concent ID CG10502150317125050368950 was also generated for the same and the activation had happened through WAP. Kindly note these links through which the subscription had happened are 3rd party campaigns that are embedded in the Web Pages that you had visited and had clicked on such links, hence charged a subscription fee for the content. We advice you to take caution while browsing as to avoid clicking on such links to avoid unwanted deductions in the future. As service gesture a onetime refund of Rs.25 will be credited back to his account within the next 24 working hrs.
Post system validation it was found that the subscriber was charged for activation of STORE25 from content provider hungama on[protected]:39:29 and the concent ID CG10502150317125050368950 was also generated for the same and the activation had happened through WAP. Kindly note these links through which the subscription had happened are 3rd party campaigns that are embedded in the Web Pages that you had visited and had clicked on such links, hence charged a subscription fee for the content. We advice you to take caution while browsing as to avoid clicking on such links to avoid unwanted deductions in the future. As service gesture a onetime refund of Rs.25 will be credited back to his account within the next 24 working hrs.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in