Aircel Telecom — recharge but balance not get

Address:Patna, Bihar

On 16 april 2015 a sms come from aircel recharge 65 and get 80 talktime ..i recharged bt dont get any money..recharge was successful..then i called 198 customer care said me..in next 8 hour you got your money..bt not get any money in 8 hours..then i return call 198 again told me you will get your money in next 24 hour..bt dnt get any money.. Till today i called many times bt dont get my money..and after all u aircel blocked my call.. What is this...what is reason behind it... Thnks
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Aircel customer support has been notified about the posted complaint.
Apr 18, 2015
Updated by dharmeshjee
Mobile no.is [protected]
Complaint comments 

Comments

Hi Dharmesh.

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you
Dear Dharmesh

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

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