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[Resolved]  Aircel — To deactivate auto renewal pocket internet

Address:Hyderabad, Andhra Pradesh, 500008

I have activated apdecpi9 an auto renewal pocket internet of rs. 9 on this number [protected]. Now, for deactivating it i had tried many ussd codes and also called customer care. They had told me that they deactivated it but every night at 12:30-12:50 my amount is deducted. I had tried *121*902# also but no result. Please help me to deactivate it as soon as possible.
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Oct 11, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2016
Aircel Customer Care's response Dear khyati47,

We would like to inform you that Rs.9/- PI pack was activated on your Aircel number which has been deactivated at our end.

Thanks and Regards
Aircel Social Media Team
Verified Support
May 30, 2017
Aircel Customer Care's response Dear Customer(shubham748),

We request you to dial *121*092# to deactivate Rs.9 PI pack on your Aircel number.

Warm Regards,
Aircel Social Media Team
Complaint comments 
27 Comments

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Comments

Dear Customer(Mohd Omer3028),

We regret the inconvenience caused to you. We hope your issue has been resolved.

Thanking you and assuring you of our best services.

Warm Regards,
Aircel Social Care Team
Reply
I have activated APDECPI9 and it auto renewed every day.my mobile number is [protected].pls hlp me to solve this problem.im waxed with this.
Reply
I had also the same problem. i talk to the customer care executive he said that he is going to deactivate it . but still it was not solved.
Reply
Dear Customer(Devaraj Harsha),

Thanks for reaching out to us. Please share the following information to confirm your identity:


Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply
my number is [protected]
unable to deactivate auto renewal service of Rs.9/- pack
received daily messages NDAIRDECP19N
refer me to stop this services
Reply
Aircel Customer Care's response, Sep 9, 2016
Verified Support
Dear khyati47,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
my number is [protected]
unable to deactivate auto renewal service of Rs.9/- pack
received daily messages APDECPI9
refer me to stop this services
Reply
Aircel Customer Care's response, Sep 22, 2016
Verified Support
Dear Kovilkar Swathi Agarwal,

We apologise for the inconvenience caused. Please dial *121*009# to deactivate this service.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
My number is [protected]

I get this message daily that PJBRC8 renewal failed due to insufficient balance. I WANT IT DEACTIVATED NOW!!
Reply
Aircel Customer Care's response, Oct 17, 2016
Verified Support
Dear Customer(calicer1996),

Thanks for reaching out to us. Please share the following information to confirm your identity:



Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
my nmbr is [protected], , , plz deactivate the pi9 pack...plz
Reply
Aircel Customer Care's response, Nov 3, 2016
Verified Support
Dear karanv@,



Thanks for writing to us.Please dial *121*091# to deactivate Rs.9 unlimited data pack.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.



Thanks and Regards

Aircel Social Media Team
Nikhil Jadhav here,
My Aircel number is [protected] from Maharashtra.
I have activate 59 rs pocket internet on 25 th November with validity of 28 days, till 12 December pack is over, some days after I got msg that your PI 59 rs pack will auto renewal in 3 days, to deactivate sms STOP to 59301, so I had done SMS immediately to 59301 but then reply comes no offer exist..
So again I had call to customer care, they told that dial *121*59301#, I have called this code also, but nothing happened.
Now after ending validity I got msg auto renewal fail because insufficient balance.
I don't want to auto renewal that, now when I do recharge it will deduct those charges, even after I following guidelines from aircel.
So, I want to take action on these kind of things and Aircel to deactivate my auto renewal pack.
In between i have activate 47 rs PI pack which could not be affect.
Thank u!
Reply
Aircel Customer Care's response, Dec 23, 2016
Verified Support
Dear Customer(Niks@6692 ),

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
How to Deactivate 91 Unlimited net pack
Reply
Aircel Customer Care's response, Dec 26, 2016
Verified Support
Dear Rajan1purnea,

We are forwarding your issue to the team. Meanwhile please share the below mentioned detail:

Aircel No.:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
How to Deactivate 91 Unlimited net pack
Reply
I have activated apdecpi9 and apdecpi3 an auto renewal pocket internet of rs. 9 on this number [protected]. Now, for deactivating it i had tried many ussd codes and also called customer care. They had told me that they deactivated it but every night at 12:30-12:50 my amount is deducted. I had tried *121*902# also but no result. Please help me to deactivate it as soon as possible.
Reply
Aircel Customer Care's response, Dec 26, 2016
Verified Support
Dear ArnabChatterjee,

Thanks for reaching out to us. We request you to dial *121*009# to deactivate Rs. 9/- pack.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Please tell me how I deactivate my data pack rs 10 many time I deacti this service but again and again cut my balance
Reply
Aircel Customer Care's response, Jan 16, 2017
Verified Support
Dear Pariyanka,

Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can assist you in best possible manner.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 24, 2017
Verified Support
Dear Priyanka,

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Media Team
I want to deactivate my Rs. 5 3G Net Auto-Renew.
What should i do?
-Mahima (Rajasthan)
Reply
Aircel Customer Care's response, Mar 16, 2017
Verified Support
Dear Maahi Sharma,

Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can assist you in best possible manner.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
How to deactivate auto renewal pack RAJRC5 pack o[censored]nlimited calls ([protected]@A)..???

PLEASE TELL...
Reply
Aircel Customer Care's response, Mar 16, 2017
Verified Support
Dear Rajpriya Chaurasia,

Thanks for reaching out to us. We request you to dial *121*556# to deactivate Rs. 5/- pack.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
My number is [protected]. I'm unable to deactivate renewal of RAJPI9. PLEASE HELP to deactivate it.
Reply
How to deactivate Rs2 data pack renewal in Rajasthan.
My no. [protected]
Reply
Aircel Customer Care's response, Mar 23, 2017
Verified Support
Dear Customer (Ajmal786),

Thanks for writing to us. We would like to suggest you please dial the below-mentioned USSD codes to deactivate the Aircel services.

Rs. 2 Pocket internet pack - *121*0214#
Rs. 9 Pocket internet pack -*121*092#

Warm Regards,
Aircel Social Media Team
My no. Is [protected] please deactivate my PI 2 PACK OF 10 MB
Reply
sanjot kaur's reply, Apr 5, 2017
Answer me please how to deactivate PI 2 pack of 10 mb?
Aircel Customer Care's response, Apr 6, 2017
Verified Support
Hi Sanjot Kaur,

We request you to dial *121*2021# to deactivate Rs.2 PI pack on your Aircel number.

Warm Regards,
Aircel Social Media Team
Deactivation of auto renewal pack o
Rs.2= *121*2021#
Rs.5=*121*0050#
Rs.9=*121*091#

I want to share this information to all guys who didnt know or facing problm in deactivation of internet packs

Thanks
Reply
how to deactivate NDMC170317PI2 ...
it's automatically activated i haven't activate and *121*2021# is not working to deactivate.. I am very fed up with aitcel services..
Reply
Aircel Customer Care's response, May 9, 2017
Verified Support
Dear Geetu chauhan,

Thanks for reaching out to us. We request you to dial *121*0200# to deactivate the mentioned data pack.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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