[Resolved] Aircel — Top up recharge matter

Tanvir Ahamad

from Bengaluru, Karnataka

Address:

Nagaur, Rajasthan, 341001

Sir i have recharged with Rs. 110/- my aircel No. but it did not recharged. In this regard I made complaint on 04/11/2016 giving my alternate No. [protected]. A person calling me from Ph. No. [protected] on the same date telling for refunding amount of recharged amount of Rs. 110/- and asking for ATM Card No. I refused him to provide the ATM Card No. I was agree to provide bank a/c No. for refund. But he was refused. And from then no any response is given by the Aircel Company. It is harassment of consumer. So. please resolve the matter.

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Dec 9, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Aircel Customer Care's response Dear Tanvir Ahamad,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:

Recharge Denomination (done on the number):

Recharge Date:

Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team