Aircel — Unable to PORT my number

Address:

Chennai, Tamil Nadu

Dear Sir or Madam, I am writing this email because I am very much frustrated with Aircel. I wanted to port out from Aircel network but I am not able to do so. I haven’t had problem with Aircel for the past 7 or 8 years however in my current location I don’t get aircel signal so I am forced to change my network operator. But when I sent my port out request it was rejected stating ‘Letter of Authorization is invalid’. My number is in company name PRINTELIT; although I gave NOC letter from my company to port out my number, the customer care says that they will be able to port only individual number and not the company owned numbers. They suggest me to change to individual name and then to port out to some other network. They have asked to me to come directly to give request in the aircel showroom rather than resolving it online. I really feel very bad about this, I am not somewhere close to aircel showroom I need to travel 110 kms to reach aircel office. Can’t it be done online? So outdated I regret of having aircel connection. I am missing lot of important calls, messages and emails. It is very difficult to change my number after using it for so many years. I want to port out of Aircel network, please let me what should I do? Regards, Vimal Hari