Aircel — Unable to recharge my sim from local from distributor also through online.

Address:Kolkata, West Bengal, 700102
Website:www.aircel.co.in

Hi my cell number is [protected], from past 3 weeks from the day i activate my sim i m unable to recharge my sim through local distributor and also online.
I sent mail to care center of aircel kolkata on there care email id also with screenshots and try to reach customer care also for the same reason but as of till now one is interest to solve my problem from kolkata circle.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer(RahulRaviDesai),

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Alternate No:
Error message received while recharging:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
I already attached screenshot of hole the issues in mail which I send to your customer support mail ID
Dear Customer(RahulRaviDesai),

As per system, you have recharge Rs. 44.00 through E-recharge on 20th May, 2016. No such issue was found.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
As per my above mail says i m able to recharge from your care center but, not even from other resources like local recharge shope's or online i send you mail on [protected]@aircel.co.in mail id please take a look or issue new connection for the same or just let me know i just off the connection ..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information