Aircel — Unauthorised deduction from the balance for Video Talkies and Dazzling queens service.

Address:Nilgiris, Tamil Nadu

I was never activate the service of Video Talkies and Dazzling Queens service but today I got a message from AIRCEL saying that your Video Talkies and Dazzling Queens service is auto-renewed at Rs.30 and Rs.35/- respectively. In this same issue I had lodged a complaint 2 months back and got refund after repeated complaints. I am highly disappointed with Aircel service with this unauthorised balance deduction and careless about consumer satisfaction. I will take this issue to the consumer forum for the compensation if the issue will not solve by the Aircel company within two days. Regards R.HARIHARAN, B.Com, B.L., MBA Advocate, Ooty, Tamilnadu.
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Aircel customer support has been notified about the posted complaint.
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Hi HARIHARAN.

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you
Hi hari83

we hope your issue has been resolved now.Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Aircel Online team, [protected]@aircel.co.in
Hi, auto renewal pack for dazzling Queens get activated without my knowledge please renew my balance.it is deducted with 15 rupees.

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