Aircel — Unauthorised deduction of aircel no [protected]

Aircel — Unauthorised deduction of aircel no [protected]

T Trupti Prasad from Chennai, Tamil Nadu

My no is [protected]. For GLAMOUR ZONE 35.my 35rs were deducted for 7 days. For VIDEO TALKIES 3 15rs wer deducted for 15days. I didn't subscribe for any of these. My balance prior to deduction was 104rs.Which became 54 after d deduction. kindly check into d matter n unsubscribe me n refund d amount. +1 photos Was this information helpful? No (0) Yes (0)
Aircel customer support has been notified about the posted complaint.
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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Trupti Prasad,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Trupti Prasad,

As per your complaint Rs 50/- already refunded on 10th Oct'15 towards deduction on 9th Oct'15 post which closing balance was Rs 97.27/- and deactivated the VAS services as well.

Regards,
Aircel Social Care Team