[Resolved] Aircel — UNERCELY OVER CHARGING

KUMARGEORGE

from Pune, Maharashtra

Address:

Chennai, Tamil Nadu

Dear Sir / Madam, Name: M.KUMAR My No: [protected] Service Provider: AIRCEL Refer to the above my details, I am applied & got AIRCEL number for mobile Internet, 1st Month no issue, 2nd month they charged un necessarily they charged VAS etc, I am complaint to customer service & they local agent many time there is no response, many time i send mail to customer service that also no response, now their local agent calling us, they waived other charges ask me to pay the rental after two month without using why I should pay, please help us to solve the issue with paying any charges to above service provider. kindly do the needfull, Thanking you, Rgds Kumar [protected] Chennai

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Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Dec 16, 2014

Updated by KUMARGEORGE Please find below messages, how many time I sent to AIrcel Team.
quote***
RE: Aircel - Due Date Reminder !
kumar george[protected]
To: Chn - CorporateCare E

Dear Airecel Team,

I never used any thing from 26/09/2014 To 25/10/2014, I never pay any charges to in this SIM, so cancel the bill & sim

Rgds
Kumar
unquote***

quote***

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FW: Aircel - Due Date Reminder !‏

FW: Aircel - Due Date Reminder !
kumar george[protected]
To: [protected]@aircel.co.in, [protected]@aircel.co.in

Dear Aircel Team,

I never pay this charges, I already complaint to your customer service & agent also, I never use the below charges many time I called your customer service to resolve the issue still now no response from your end, so please cancel the sim & I never pay this charges.

Rgds
Kumar
[protected]
unquote***

quote***
RE: Aircel - Due Date Reminder !
kumar george[protected]
To: Aircel Chennai CustomerInfo

Dear Aircel Team,

I never pay this charges, I already complaint to your customer service & agent also, I never use the below charges many time I called your customer service to resolve the issue still now no response from your end, so please cancel the sim & I never pay this charges.

Rgds
Kumar
[protected]
unquote***

Quote***

Previous messageNext messageBack to messages
RE: Invoice for Aircel No. [protected] from 26/10/2014 To 25/11/2014 - Invoice No.[protected]‏

RE: Invoice for Aircel No. [protected] from 26/10/2014 To 25/11/2014 - Invoice No.[protected]
kumar george[protected] Photos
To: [protected]@" <aircelservices.in, [protected]@aircel.co.in

Dear Aircel Team,

Many time I called your customer service & your local agent to informed I not yet used any VAS & Called last 2 months, when I complained this issue to your Customer Service & Agent, so never pay & use withour waiver of full amount, . otherwise I will going to complaint with Cunsumer.

Rgds
Kumar/96000585
unquote***

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi M.KUMAR,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks &amp; Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in