Aircel — unfair deduction of balance twice

sumitaggarwal7904

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

Sir Aircel is unfairly deducting my balance every other day .i am furnishing below details for ur reference. Aircel mob no. = [protected] Alternative number- [protected] name = amit tanwar circle = Delhi date of deduction = 2 jan 2015 and 20 jan 2015 amount of deduction = rs .25 and rs. 50 respectively Kindly reverse the whole unfair deduction asap and take proper action against 198 executives for their careless attitude so that we can get proper solution. Regards Amit Tanwar

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Amit

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Amit,

We would like to inform you that as per our records you used VAS services Video Talkies & Store 25 on dated- 27/Jan/2015 through WAP for that you charged Rs 50 & 25. Hence charges are found correct and no adjustment is applicable for the same. Case closed.

Regards
-Team Aircel