Aircel — Unnecessary deduction of balance

Address:

Mumbai City, Maharashtra

Aircel is deducting balance for no reason. I recharged my Aircel no. [protected] with Rs 60 on wednesday. And till saturday, my Balance was 0. I did not made call costing more than Rs. 15 and even not much net surfing costing 60 rs. as I have wifi. even after that I recharged with rs.14 for unlimited facebook and whatsapp and then RS.50 and got 40 rs balance on[protected]. I made only a single call for 1 min 28 sec and nothing else. still my balance today on[protected] I.e within 24 hours is rs. 12. Even though I am having net pack for unlimited facebook and watsapp, I got message for net surfing charges of rs 11 for running watsapp for 3 minuts or so.I want my balance back which was deducted for no reason and I want the reason why my balance for net surfing is being deducted even after recharge for net balance. Please help me get my balance back and I expect Aircel to control this cheap thing of deducting balance now n then for no reasons. this has happened many times and we cannot ignore it each time.