Aircel — Unwanted Subscription

Address:Patna, Bihar

Dear Aircel, This is for your kind information that i "om prakash" have a MNP (airtel to aircel) aircel no. [protected] from which 2nd sep, 22:33 pm, Rs.about 47 has been deducted without my concern, i have never activated any Dazzling Queen subscription, beauty tips or midnight fantasies. Previously also my balance about 50-60 rs was deducted for couple of times for the same but when ever i try to contact the customer care of yours it does not get connected ever or whenever it connected then dont a satisfaction answer from ther and also behaviour is so disgraceful or like abusive from that side. Please do the needful and request you to stop that unwanted subscription and return my deducted balance. thanks. om prakash [protected]
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Aircel customer support has been notified about the posted complaint.
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Hi kmrom,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear kmrom,

As per our system records you had been charged for a vas service "BEAUTIP". However, credited Rs.47 as goodwill gesture posted from our end.

Regards,
Aircel Social Care Team

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