Aircel — Unwanted subscription of services and deduction of balance

Netro

from Kolkata, West Bengal

Address:

Dibrugarh, Assam, 786602

Just few hours back i complained and again the same thing happened just now. My Aircel mobile number is [protected]. Aircel today (8/10/2015) during the day time deducted 75 rupees from my balance in the excuse of Mobile Academy Monthly service. Now in the evening Aircel again deduct 14 rupees of my remaining balance in the excuse of Comedy King service. Both of the subscription made without my permission and knowledge. I just recharged yesterday. And now my balance is zero. Aircel are you kidding me? Is this a prank? Seriously very disappointed with your service. You dont respect the sentiments of common people. Our hard earned money is your source of fraud income. Shame on you aircel. You lost yourself a loyal customer. Thumbs down.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hello netro,

We would like to inform you that an amount of Rs.75/- was deducted on 08/10/2015 for MOBAC30 from TECHZONE with CG23102151008164723791084, again on the same day an amount of Rs.14/- was deducted due to activation of COMEDYK from TECHZONE with CG ID CG 1172151006181622118587, the services were activated after getting confirmation from your end. However we have processed for waiver of amount Rs.89/- and the same will reflect in your account with 48 hours. Please ignore those website or web link which are chargeable, to stop this type of charging.

Regards,
Aircel Team