Aircel — Unwanted vas activated without consent refund balance

Name: Imran Shaikh Aircel No.:[protected] Service Activated: I have no idea which service Service Activation date: 29 May 2015 Amount Deducted Rs.30 Date of deduction: 29 May 2015 Any message received upon deduction: Thanks for subscribing to Music Connect at Rs.30.0 for 30 days validity. You will be renewed after 30 days. To unsubscribe SMS Stop to 155223. Notified within 24 hours(Y): Yes Plz stop activating services without my knowledge, do not Waste my time and money this is probably the 6-7 time I had been charged for unwanted vas service. Plz update your system to give option to never activate any vas service I do not need any vas service nor I will need it in future plz refund my balance and give an explanation for this.
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Aircel customer support has been notified about the posted complaint.
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Hi Faiz Sk,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Faiz Sk,

As discussed on call, 129 rs is already credited in the morning at 10:30 am to your number and vas services are deacitvated.

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