Aircel — Value Added Services (Data Plan) | |||
This is Nagendran & My aircel no. Is [protected] On 22-02-15 i have activated 1GB-3G data plan-5 Days validity by using my main balance (as a deduction) Before activation my balance was Rs.153 and the amount deducted as Rs.101. Till date data is not added to my account. I have contacted several times aircel customer care those lazy peoples told that data not updated like this silly reasons they are telling & there after i have send the mail and register the complaint two times till date no reply. Those complaints ERN nos. Are as follows ERN[protected]RNB5D3 Dtd.: 23-02-15 & ERN[protected]P2R1PS Dtd.: 25-02-15 Really i am fed up with this. I dont know what to do? That is why here i am registering complaint. I hope i will get reply. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Inavan,
You have recharge the RC 101 pack on 22/2/2015 for his number.RC 101 pack benefit has been completed by you.Data with low validity pack will work first, hence PI 101 benefit used by customer. Our team tried to contact you but number is not reachable.
You have recharge the RC 101 pack on 22/2/2015 for his number.RC 101 pack benefit has been completed by you.Data with low validity pack will work first, hence PI 101 benefit used by customer. Our team tried to contact you but number is not reachable.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in