[Resolved] Aircel — VAS Activated without my consent and RS 60/- Deducted-Refund Required | |||
Hello Sir/Madam, This is to inform you that my bal Rs 15/- has been deducted on[protected] without my knowledge, stating that animation package has been activated. This is 4th time (1st on[protected], 2nd time on[protected], 3rd time on[protected] and 4th time on[protected] this happen. Aircel sends a message like " Hi, you have paid for this Content. To download it, pls click here ..." then sends is a weblink for download the content. I have called customer care but of no use. Customer care are so worst in Aircel, that I can't explain. One of them when I called telling me that he can't do anything. But the case is when this is activated, I was at a place on which is mobile shadow zone for Aircel service (Chhatinasole, Gopiballavpur, West Bengal). My mobile no. is +91-[protected]. Could you please help me in getting back my Refund Money Rs. 60/- From Aircel. Thanks, Santanu... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir/Madam, I had recharged for Rs 50 some days back . It get deducted due to cricket VAS which had activated without my consent.My Mob. No. is [protected] . Please do not do this again and i want my Rs. 50
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Sir/Mam
As per our system records, your concern has been duly addressed. Hope the
resolution offered meets your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any
further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
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