Aircel — Vas activation without any cuatomer request

pratik2rock

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

I have aircel gsm sim of mumbai circle my number is [protected] .in past 15 days i have registered 2complaints of vas activation without my request after which they refunded my debited balance. they also informed me that all vas services have been disabled on my number however today again RS5 got randomly debited from my account with vas service which i never requested for. this is happening again and again every alternate day aircel activates vas services on my number without my request and cuts my balance .i want amount debited randomly from my account back and kindly stop all vas services permanently.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Pratik,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in