Aircel — Without my permission AIRCEL deduct My price for mastimall,musicworld,commedy king | |||
Without my permission you deduct . You have no rights to activate without any permission. my price deduct for masti mall on my mobile no.[protected]. 1st day deduct Rs.5 on 21/03/2015, 2nd day deduct Rs.5 on 22/03/2015, 3rd day got message for deduction Rs.20 on 22/03/2015. This is not once .It has happened many times. so that you bound to switch over other network or do consumer case. just like cheating. Sometimes masti mall, Sometimes music world, or Sometimes comedy king. This is totally unfair deduct. Every aircel deduct my price by taking anyone issue. on [protected]. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Amarendrabulu,
We have verified you account details and found that, on dated 16th mar & 21st mar content service " MASTIMALL, HUNGAMA, CCTCHG " has been subscribed from your number [protected] through transaction mode WAP and an amount of Rs 30.50 was deducted from your account towards service subscription charges. However as per your request the service has been deactivated from his number to avoid further renewal of the service. Hence we regret to inform you that we will not able to post any adjustments in this regard as it's a renewal & download charge.
We have verified you account details and found that, on dated 16th mar & 21st mar content service " MASTIMALL, HUNGAMA, CCTCHG " has been subscribed from your number [protected] through transaction mode WAP and an amount of Rs 30.50 was deducted from your account towards service subscription charges. However as per your request the service has been deactivated from his number to avoid further renewal of the service. Hence we regret to inform you that we will not able to post any adjustments in this regard as it's a renewal & download charge.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in