[Resolved] Aircel — worst experience with aircel | |||
dear sir, this is to inform you that i am a new customer of Aircel no [protected] and disappointed with the services given by aircel . but due to one incident i am feeling sorry for being a part of it. I will narate the incident i bought a new sim for my new mobile [protected]. I recharge my number with 67 rupee 3g pack(500 mb ) data . then I want to activate this number with 3g your customer care told my to mgs START 3G to 121 I send a msg I get a msg that u r already activated 3g on ur this number but I still not able to use 3g its still connected 2g then I again call customer care they told me that still u have not activated 3g so plz dial *122*3344# so I again I use this code again I got a same msg that3g is already activated on ur nmber but I am unable to connect 3g again I call customer care they told me plz repeat that step again and again its 3rd day I continuously repeat that step I unable import my number from 2g to 3g ur customer care says that this is the only option to import ur number to 3g. I am very disappointed with this I need to use 3g plz import my number from 2g to 3g . ur customer care department are not able to solve my problem they just reply thay just do this step(*122*3344#) but from this I am not able to activate . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Set your mobile network to UMTS or WCDMA instead of GSM.
Reply
Hi Mrityunjay,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
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