Aircel — Wrong deduction from my prepaid account without my permission

Address:Sawai Madhopur, Rajasthan

Sir, I want to tell you that I recieve a message suddenly in my aircel number and deducted my account balance at today at 5.03pm of Rs28 for pack RAJSMS28 without my permission .And when I asked them why they have deducted my money they are giving an excuse that I was subscribed a sms pack and moreover the giving several type excuse. But I can't use my mobile number after calling at 11.05am.when i asked them for any proof against me then they transferred call for their senior officer but call automatically ended. I also called them but ended again. sir i am a student i hardely get money to recharge so please look after this matter sir and help me for refund. My Aircel Mobile No. [protected] Name: Dhirendra Saini E-mail: [protected]@gmail
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Aircel customer support has been notified about the posted complaint.
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Hi dheeru2409,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi dheeru2409,

We hope your balance deduction issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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