[Resolved]  Aircel — Wrongly balance deduction of amt rs 50/- on number [protected] on 29.07.2016 at 13:40 pm (ern[protected]rq27l5)

Address:Patna, Bihar, 834005
Website:www.aircel.com

Dear sir,

This is in reference to the wrongly deduction of rs 50/- balance from no-[protected] on 29.07.2016 at 13:40 pm for automatic activation of vas services (masti club) from your end. i am writing this mail at 13:41 pm on 29.07.2016.

I request you to please look into the matter and do the needful for my balance refund (rs 50/-). i don't understand why i have to face such inconveniences again and again with aircell only. i don't need and i don't want to have any of such vas services in my life. i have never activated such vas on my number and have never utilized any of such vas services from my end.

This is very much disappointing to face such a bad experience with aircell again and agian. i faced such problem multiple times in past also. i request not to activate any vas services in future also. i have been requesting for the same problem for a long time. i think i have to go for porting with another operator.


Regards,

Pankaj kumar singh
Mobile no-[protected]
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Aug 8, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Comments

Dear pankaj033,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards

Aircel Social Media Team
Dear pankaj033,

We would like to inform you that your balance related issue will be resolved soon. Also, the VAS service has been deactivated.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

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