Aircel — Wrongly Balance Of Rs. 25 Deducted

Dear sir as on 29/08/2014 there was wrongly deducted Rs. 25 and for deduction i couldn't get any SMS/ Phone.After that i called Customer care no. 198 and there executive told me that amount will be refunded within 24 hrs.but still i didn't get any balance.My mobile No. [protected] & My name Ramavtar Bang

Hi Ramavtar Bang,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Dear Ramavtar Bang,

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

Tried calling to you but your both the numbers Aircel and alt no is switched off hence unable to contact however as per your query your Rs 25.40/- has been debited from your account which was wrongly credited on 17th Midnight due to system error post which your balance was Rs 86.45/-.

On 16th Closing Balance was Rs 59.05/- hence no wrong deduction found on your number.


We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in