Aircel — WRONGLY DEDUCTED THE AMOUNT FROM MOBILE NO. ([protected])

Address:

Jaipur, Rajasthan

Dear Sir/Madam, With reference to above mentioned mobile no. i have recharged of Rs. 189 for 3G internet for one GB for 30 days and but i could not used the services of 3G i regularly received the 2G speed so about this concern i have lodged the complain through call to customer care executive but still i have not received any response from Aircel side and now the pack is finished. After that i have don't take any action and ignore the same but when i do the next recharge of Rs. 98 for 2G 1GB internet pack and i checked the Mobile talk time balance and found that the balanced is NIL I surprised and talked to customer care executive on 27th April, 2015 than he said that one services is activated on your no. so your balance is reduced while i have not activated any services than i requested to executive for close the services but he did not close and tell me for dial the no. 155223 when i dial the no. then i heard the voice that there is no service is activated on your no. and also did the request to executive for refund the entire amount which is cut by you but he denied to do the same. I hereby request to you please make refund the balance which is cut by Aircel about Rs. 60 and also refund the Rs. 189 for make the recharge of 3G due to Aircel provide me only 2G services. I have mailed to Aircel and called to customer care executive but they denied to do the same.