[Resolved]  Flight Raja (Via.com) — TICKET RESERVATION NOT DONE, BUT PAYMENT DEDUCTION DONE.

Address:Tamil Nadu

Dear Sir,

03 Apr 2013 I was booked two tickets from Trivandram to Pune through Via.Com.

Via Booking Reference Number FMN0STPPWAH. But ticket not confirm, and we take another ticket from Trivandrum Airport and reach our destination. Rs 18436/- debited amount till time not reach my account.

Poor Service, I was used via.com site more than 20 times to fly, How to continue booking my travel through the via.com. No email or message your ticket is not confirmed.

Very Poor Service.

M Siva Subramoniam
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Aug 13, 2020
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Comments

Ticket Booking — ticket not generated due to server problem

i have booked my ticket from dehradun to haldwani on 22/03/2010 due to server problem ticket not generated and the value rs. 337/- deducted from my pnb account no.[protected].

kindly inform me through sms on my phone no. [protected] about the validiation of booking , if not booked refund the full amount deducted so that booking could be made again.

thanks

FLIGHT — Not received ticket payment deducted

Dear

I had make booking with travel chacha .com in the evneing and over thier its given ticket will provided you within half hour now more than 20 hours past and i am not able to recieve mmy booking and i called them 10 to 12 times nobody is helping me at all in solving this issue

Ticket Booking — payment made twice but ticket not available

HI
MY SELF GAURANG MEHTA BOOKED TICKET FROM VAPI TO RAJKOT JUNCTION AT YOUR SERVICE ONLINE TICKET BOOKING,AS PER DETAILS I FEELED ALL THE DETAILS PROPERLY,PAYMENT ALSO DONE TWICE TOTAL OF RS.648/- FROM MY ANDHRA BANK DEBIT CARD BUT UNFORTUNATLY BOTH TIME I AM UNABLE TO RECIEVE E-TICKET,WE ONCE I HAVE RECIEVE THIS ERROR REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&,
PLS SOLVE THIS COMPLAIN AS SOON AS EARLY,
FIRST TIME WE RECIEVE THIS ERROR AND SECOND TIME CONNECTION ERROR SHOWN AT MONITER,
SO JUST GUIDE ME HOW RECIEVE BACK MY PAYMENT TO MY ACCOUNT,OR WHAT IS THE STATUS OF MY TICKET BOOKING,I HAVE GOT ONE TRANSACTION ID DETAIL-[protected]

Ticket Booking — payment done but ticket not available

Tickets for Navneet Mehta [M-57] Booked in Train No.9017 DnSaurashtra Janata Express for 22/12/2010 in Tatkal Catagory from Vapi to Rajkot Jn. Payment Made Twice of Rs.324 each Through Andhra Bank Debit Card today on 20/12/2010 at 08.06A.M. & 08.20 A.M.;But Tickets not received,Please Refund the Amt.on Receipt of this Letter & oblige.
Waitong for Affermative action from you soon,
I had made a booking on the website www.via.com for international flight booking on 1st May 2013 and the amount was taken from my credit card. i got an email from the icici credit card saying that the amount was send to Flight Raja Pvt Ltd. Since i did not receive the ticket, i called the Via.com customer care and mentioned the same. Mr. Sharath assured me that the the amount was not taken from my credit card. So i raised a complaint with ICICI as well as with VIA.com to refund my money. As i did not receive the ticket, i made a fresh booking through Make my trip. When i came back from dubai, i did a charge back with my credit card mentioning that the ticket was not issued by Via.com. After 2 months via.com informs ICICI bank that they have refunded my money. But the actual fact is that via.com has taken INR 6999/- as cancellation charges. When my ticket itself was not issued, then how can they take cancellation charges.

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