Airtel — 'My Airtel' out of order for many weeks

Despite repeated complaints by many subscribers over several weeks, Airtel has not done anything till now to fix their 'My Airtel' service. This is utterly ridiculous. The Internet is inundated with complaints about their non-performing 'My Airtel' service. Worse still, they have not bothered to reply to the complaints. THIS SHOWS THEIR UTTER DISREGARD AND INDIFFERENCE FOR THEIR CUSTOMERS. I am sure hundreds of their customers must have left now for other networks and hundreds more will follow suit soon. What could be the explanation for this TOTAL NEGLIGENCE on the company's part, I wonder? Are they in the process of winding up operations?
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Dear Roma,

This is with reference to your post dated 09 July 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Roma,

This is with reference to your post dated 09 July 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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