[Resolved]  Airtel — 2g internet speed extremely slow

Address:Balasore, Odisha

I am debashish mallik from balasore, orissa.I am compitative student, i depend 50% on internet for my study, like online test, news paper reading, online registration etc..
Recently i migrated from bsnl wll internet to airtel becose of slow internet speed(9kb/s).I did so becose i think airtel would give me atleast expected speed(Expecting 40kb/s).But am disappoined.After recharged with rs 198 for 28 day, i came to know from airtel cust. Cere exacutive that it will give me 80kb/s, then after its speed will be reduced to 40kb/s, then i thought i can manage as per my work on internet.But on the 1st day after recharge i noticed only for opening google page it takes 2-3 minuts, i checked my internet speed it saw 2-3kb/s, some time it shows decimale.Now i am hopeless, i think i am coursed to be born on land like india, where countries like russia, usa people enjoying 100mb/s in semi urban area, in our country its a dream and reumore for us, so what i am living in small city i just want atleast.I wasted 20 minuts by typing this complain, and i know i will not get any soluation.
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Mallik,

This is with reference to your post dated 27 September 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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