Airtel — 3 G data balance 1GB not yet received for me - reg.

Address:Kanchipuram, Tamil Nadu

I phone to my friend on 27th March and i check the balance amount they sent message *197 rupees 2GB 3G data. On that time 6.19 pm only 1 GB 3 G data only comes but balance not yet received. I had complaint 198 toll free number 27th March reference No.CBNRD [protected]. 28th March reference No.CBNRD [protected]. Next day 30th March they give me reference No.ROVDE [protected]. 31st March reference No.CBNRD [protected] and 1st April reference No.CBNRD [protected]. In customer care they are given reference and they are not solved the problem. one people saying technical problem and solved by 4th april and another person told on 7th april. Pls solved my problem to get balance 1GB 3G data for me. Thanking you, Yours faithfully, S.Mohan Babu, mobile No. [protected]
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Dear Mr. Babu,

This is with reference to your post dated 04 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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