[Resolved]  Airtel — 3G data consumption

I used your 3G data card for last 6 month, plan is First 4GB, 3G speed, after 2G speed, but last one week I getting 2G speed, enquired with customer care told 2.73GB 3G data avail on your account and made call log for this low speed. on 9.10.14. Customer care told your avail 3G speed MB was finished.now i checked last month bill, as per your bill on 9th October’14, Frequently every 3 to 10 seconds 5mb data was consumed. how it was possible?.please check the bill and made discount on my October bill.and something happened in this month on 27.10.2014, consumed 2.5GB without my usage. My data card no.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Oct 30, 2014
Updated by saravanan5383
my contact no:[protected]
Nov 02, 2014
Updated by saravanan5383
your response is very poor.still not above said problem was not resolved
Nov 04, 2014
Updated by saravanan5383
no respones
Complaint comments 

Comments

Dear Saravanan,

This is with reference to your post dated 30 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Saravanan,

This is with reference to your post dated 30 October 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
HI,

Your replay was not satisfied to me, so would like to change another network. Please disconnect my connection on this month last day of your bill cycle because waste of time to talk and mail etc with you..please do needful
My data card number is :[protected]

Regards,

Regards,

Narayanakar Umesh

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